• Machine wash at 30°C (gentle cycle)
• Do not bleach
• Tumble dry low
• Iron at low temperature, avoid ironing on print
• Do not dry clean

Most customers receive their order within 9 days, while the rest receive theirs within 14 days. Every order includes tracking once it ships.

Returns Policy

• Please reach out to us at support@tapstitch.comwithin 7 days of receiving your order.
• Include in the email: Your order number; Photos, where relevant, of the issues.

What happens next?

• We aim to process all requests within 7 working days.
• If your return or refund request is approved, please contact our customer service team to obtain the correct return address and instructions. Returns sent without prior confirmation may not be accepted.
• Tapstitch will not accept unconfirmed returns.

Returned items

• All returned items should be unused, unworn, and unwashed. 
• Tapstitch does not accept worn, stained, damaged, or altered items. 
• We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.

Refund

• If your refund request is confirmed, Tapstich will return the money to the account used to pay for the order in the currency it was initially bought in.